Privacy Policy

Excelphysiology provides workplace ergonomics consulting, posture assessment, and lumbar comfort advisory services. This policy explains how we handle personal data collected through our website and during service delivery.

1. Data We Collect

We may collect the following categories of data:

• Contact information — name, email address, phone number, and company name when you fill out a contact form or request a consultation.
• Technical data — browser type, device information, IP address, and pages visited, collected via cookies and analytics tools.
• Communication data — messages, questions, or files you submit through our forms or email correspondence.

2. How We Use Your Data

We process your data only for the following purposes:

• Responding to inquiries and providing ergonomic consultation services.
• Improving our website content and user experience through aggregated analytics.
• Sending relevant updates about workplace ergonomics, only if you have opted in.
• Complying with legal obligations and protecting our rights.

3. Cookies and Tracking

Our website uses cookies to understand how visitors interact with our content. You can control cookie preferences through your browser settings. We do not use cookies for advertising or profiling.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate our website and manage communications (e.g., hosting, analytics, email delivery). These providers are contractually bound to protect your data and use it only for the services we request.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are kept for up to 24 months after the last interaction.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your data.
• Withdraw consent at any time where processing is based on consent.
• Object to processing or request data portability.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us using the details below.

7. Contact Information

For any privacy-related requests or questions, you can reach us at:

Excelphysiology
8413 Moosa Stravenue Suite 572
Phone: 022 447 6631
Email: info@excelphysiology.com

8. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. No Misrepresentation

Excelphysiology does not make false claims, create fake urgency, or imply false endorsements. We do not misrepresent our affiliation with any organization or guarantee specific results without documented evidence. All services are provided transparently and in accordance with applicable consumer protection laws.